Who we are

Our website address is: https://eco-luxe.co.uk.

At Eco-Luxe, accessible from www.eco-luxe.co.uk, we prioritize the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Eco-Luxe and how we use it.

 

1. Information We Collect

We collect several types of information from our visitors and users:

• Personal Identification Information: When you subscribe, contact us, or make a purchase, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Non-Personal Identification Information: We may collect non-personal data such as browser type, IP address, referring/exit pages, and the time and date of visits. This helps us improve user experience.
• Cookies and Web Beacons: Our site may use cookies to enhance your experience, analyze traffic, and customize content. You can choose to set your browser to refuse cookies, but note that some parts of the website may not function properly as a result.

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To improve our website functionality and customer service.
• To process transactions securely.
• To send you relevant information, updates, and promotional offers (with your consent).
• To administer contests, surveys, or other site features.
• To analyze website traffic and optimize the site for better user experience.

 

3. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please understand that no method of transmission over the internet or electronic storage is 100% secure.

 

4. Sharing Your Information

We do not sell, trade, or rent personal identification information to others. We may share your data with third-party service providers to help us operate the website or conduct our business (e.g., payment processors, shipping companies), but they are obligated to keep this information confidential.

 

5. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage users to review the privacy policies of any third-party sites they visit.

 

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
• Right to Deletion: You can request the deletion of your personal data under certain conditions.
• Right to Object: You can object to the processing of your personal data.
• Right to Withdraw Consent: If you have provided consent for processing, you may withdraw it at any time.

 

7. Changes to this Privacy Policy

Eco-Luxe reserves the right to update this Privacy Policy at any time. We encourage visitors to frequently check this page for any changes. Your continued use of the site after changes are posted will signify your acceptance of those changes.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: su@eco-luxe.co.uk